• Director of Technical Services Technical ServicesTechnical Services DeparmentShenzhen World Exhibition & Convention Center, Shenzhen, China

    • Education degree:  Bachelor degree or higher required
    • Work experience:  5 + years' experience
    • Professional requirements:  Recognised international Qualification in Technical discipline or equivalent professional experience
    • Recruitment number:  1 person
    • Salary:  Negotiable
    • Working place:  Shenzhen World Exhibition & Convention Center, Shenzhen, China
    • Date of issue:  2018/09/12
    • Term of validity:  2018/12/31

    Job Responsibilities:

    • Excellent verbal and written communication skills, as well as skills in personnel management and interpersonal relations. Good command of English and Chinese in speaking and writing a must
    • Excellent technical abilities in planning, budgeting, collaboration, and all aspects of technical department including Power, Rigging, Projection, Digital Screens, Sound, lighting, patching systems, Outside Broadcast Systems and all associated software in relation to operation
    • Must be experienced in recruiting and managing a technical team that can consistently deliver to the highest standards
    • Proficiency with Microsoft Office and Event management software
    • Familiarity with current methods of technical production, rigging, lighting and sound
    • Strong communication, organizational, and collaboration skills
    • Strong computer skills; experience with management of CAD & digital signage software
    • Creative problem-solver
    • Strong organizational skills
    • Skilled with the safe operation of technical production

    Qualifications:

    • Proficient in Google Apps., Microsoft Office, Word, and Excel and CAD
    • Proficient in any/all of the following: Sketch-Up, Vectorworks and AutoCAD
    • Knowledge of project management/event management software
    • Must obtain all licenses or permits as required by the country, province or city.
    • Ability to work independently, strong organizational skills, initiative, and creativity and flexibility
    • Ability to meet hard deadlines
    • Must work flexible hours, some nights and weekends. Limited travel may be required.
    • While performing the duties of this job, the employee is regularly required to sit for long hours and may be required to work indoors and outdoors as required by the function. Must have the physical ability to manoeuver around the venue at times, walking and/or standing up to 6-10 hours daily, as well as the ability to lift in excess of 25 kg. This position may also be exposed to adverse conditions including inclement weather, noise, fumes, etc.


    Send your resumeshiqing@cmsk.com,wangxingtong@cmsk.com (Format:Name + Position)
  • Director of Safety & SecuritySafety & SecuritySafety & Security departmentShenzhen World Exhibition & Convention Center, Shenzhen, China

    • Education degree:  Bachelor’s Degree in Criminal Justice, Business or related field preferred
    • Work experience:  8 years
    • Professional requirements:  Management experience in security or law enforcement
    • Recruitment number:  1
    • Salary:  Negotiable
    • Working place:  Shenzhen World Exhibition & Convention Center, Shenzhen, China
    • Date of issue:  2018/09/12
    • Term of validity:  2018/12/31

    Job Responsibilities:

    • Works with the Shenzhen local police officers and in conjunction with security directors for Shenzhen World ancillary properties to provide a safe and secure environment of all employees, clients, contractors and guests
    • Develops and maintains security and safety policies, programs and standard operating procedures to protect and minimize Shenzhen World liability exposures and losses and implements improvements/changes as needed
    • Oversees all security & safety activities in such a manner as to ensure the highest possible level of security, safety and comfort to all patrons and employees
    • Exemplifies a customer service philosophy and public relations approach to the performance of all duties. Establishes and promotes this philosophy with department staff
    • Serves as the liaison with all officials and agents of law enforcement, safety regulatory or security agencies
    • Manages and oversees the operational requirements of security and safety to assure the optimum and most cost-effective use of manpower and equipment
    • Manages investigations related to security incidents, loss prevention issues, or other venue
    issues
    • Works in coordination with Risk Management to identify, control and rectify all safety and liability exposures and recommends and implements changes or improvements as needed
    • Serves as liaison with show managers, show contractors, private security firms and Shenzhen World/SMG China staff in all matters involving show security or safety
    • Reviews, approves, and modifies event security contractor security plans to ensure conformance to standards and expectations
    • Ensures proper training and development programs for security staff to ensure ongoing improvement and professional growth
    • Responsible for all in-house security systems, key systems, security camera, storage & monitoring systems, and access control system to include the photo ID badge program
    • Assists in enforcement of policies related to accident control, health and loss exposures and Health & Safety regulations
    • Works in coordination with parking management to constitute efficient parking schemes in accordance with facilities infrastructure, event schedule and scales, and client demographics
    • Works in conjunction with traffic and logistics team to develop traffic and logistics regulations and planning that optimize the venue utility and ensure customer satisfaction
    • Performs other work-related duties as assigned

    Qualifications:

    • Excellent verbal and written communication skills, as well as skills in personnel management and interpersonal relations
    • Good command of English and Chinese in speaking and writing required
    • Ability to prioritize tasks and lead a diverse workforce
    • Solid knowledge of the problems, issues, philosophies, principles, tactics and procedures related to crowd management and public assembly venue security and safety services
    • Preferred candidate will have relevant crowd management experience dealing with gatherings of greater than 10,000 people
    • Extensive knowledge of local and national laws and regulations, court decisions and ordinances that affect security operations
    • Superior customer service and problem solving skills
    • Prior experience and network with local officials and agents of law enforcement preferred
    • Provides overall direction, coordination and evaluation of Shenzhen World Safety & Security department. Carries out the full spectrum of supervisory responsibilities in accordance with policies and applicable laws.
    • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, and PowerPoint. Knowledge of IT Security and electronic building control systems preferred.
    • Must obtain all licenses or permits as required by the country, province or city. Must have a valid driver’s license.
    • Must work flexible hours, some nights and weekends. Limited travel may be required.
    • While performing the duties of this job, the employee is regularly required to sit for long hours and may be required to work indoors and outdoors as required by the function. Must have the physical ability to manoeuver around the venue at times, walking and/or standing up to 6-10 hours daily, as well as the ability to lift in excess of 25kg. This position may also be exposed to adverse conditions including inclement weather, noise, fumes, etc.
    Send your resumeshiqing@cmsk.com,wangxingtong@cmsk.com (Format:Name + Position)
  • Director of Facility ServicesFacility ServicesFacility Services DepartmentShenzhen World Exhibition & Convention Center

    • Education degree:  Bachelor degree required
    • Work experience:  No requirement
    • Professional requirements:  No requirement
    • Recruitment number:  1 person
    • Salary:  Negotiable
    • Working place:  Shenzhen World Exhibition & Convention Center
    • Date of issue:  2018/09/12
    • Term of validity:  2018/12/31

    Job Responsibilities:

    • Provide positive leadership, professional expertise, & direction in the planning & execution of high quality building facilities pertaining to the support of quality event delivery
    • Ensure that the building is maintained to the highest possible standards and that the building infrastructure and fabric are robustly protected and cared for at all times
    • Operating and maintaining the site as a fully functioning and prestigious venue and visitor
    destination
    • Provide effective management of all staff and subcontractors operating within the Facility Services function
    • Responsibility for managing the building maintenance budget and for budget setting for future
    years
    • As a key member of the senior management team, contribute to strategic plans and objectives
    • Negotiation & management of associated service level agreements with external service providers e.g. cleaning, etc.
    • Identify and facilitate discussion and decisions about issues affecting events ensuring the successful production of events
    • Develop and implement policies and procedures relative to the facility services operational areas
    • Develop and implement facility management services to support event planning and delivery in line with company event management procedures
    • Maintain records and input information using the event management software program
    • Ensure all information is communicated effectively with internal departments and external customers/contractors
    • Develop good relationships with relevant authorities and emergency services ensuring a quality relationship is in place and ongoing management of these relationships
    • Development of health & safety policies and procedures in collaboration with the Director of Safety & Security
    • Ensure that all staff and contractors adhere to venue license conditions and Health & Safety
    Regulations
    • Responsible for safe operation and maintenance of the mechanical and electrical building services
    • Ensure all plant and equipment is tested and maintained at the correct intervals recommended by the manufacturers and in line with industry standards
    • Ensure all staff and sub-contractor are trained and experienced in their appointed role and keep training records of internal and external sub contract staff
    • Establish and monitor safe systems of work that are appropriate for the venue and the incoming
    events
    • Undertake and record maintenance and repairs undertaken
    • Produce and ensure that planned preventative maintenance programs are created and managed effectively to ensure the continual smooth running of the building and continuous delivery of client services within the departments remit
    • Manage and maintain any fixtures and fittings along with any and all internal equipment utilized by other departments • Liaise with the key stakeholders on precinct and property management issues
    • Develop emergency procedures, contingency plans and ensure all staff are trained and competent in their execution
    • Develop risk assessment procedures
    • Be in attendance at events as required
    • Any other duties as required by COO

    Qualifications:

    • Commercially astute, articulate, technically strong, dynamic, insightful and influential leader with the ability to operate at both strategic and operational levels
    • Experience in a large exhibition, convention center or multi-purpose venue preferred
    • A proven track record in the senior management of building management systems, maintenance teams, custodial functions in various areas including: MEP, Housekeeping and Health & Safety management
    • A track record of excellent project management skills on large scale projects
    • Excellent communication, interpersonal skills and organizational ability
    • Strong computer skills including MS Office
    • Ability to handle high levels of pressure and critical decision-making
    • High integrity and openness combined with commitment to good governance
    • Ability to maintain highly confidential information
    • A creative problem solver when there is no precedent/solution
    • An interest in technical applications and developments for improved client service
    • A relish for defining systems & process improvements
    • Ability to work irregular hours that may vary due to functions including day, evening, weekends and holidays
    • Good command of English language, both oral and written, required
    • Good command of Mandarin language, both oral and written, preferred
    Send your resumeshiqing@cmsk.com,wangxingtong@cmsk.com (Format:Name + Position)
  • Director of Events & Client ServicesEventEvent DepartmentShenzhen World Exhibition & Convention Center, Shenzhen, China

    • Education degree:  Bachelor or above
    • Work experience:  5 yrs
    • Professional requirements:  Business, hospitality or related field preferred
    • Recruitment number:  1 person
    • Salary:  Negotiable (including board and lodging)
    • Working place:  Shenzhen World Exhibition & Convention Center, Shenzhen, China
    • Date of issue:  2018/09/12
    • Term of validity:  2018/12/31

    Job Responsibilities:

    • Lead and develop the team of event professionals across several disciplines, ensuring that the team is successfully and efficiently delivering against set targets
    • Responsible for profit and loss across the portfolio
    • Maintaining key stakeholder relationships such as local / global associations, trade bodies and government officials
    • Keep a comprehensive understanding of the market in order to identify new opportunities or competitive threats
    • Develop and implement event planning and management procedures
    • Ensure a budget is produced for each event and control expenditure, plus recharges in accordance with the venue account procedures
    • Assist the COO to produce annual department budgets
    • Agree event formats with key stakeholders, ensuring a detailed CAD drawing is produced for each event
    • Develop and manage effective relationships with the authorities and police
    • Arrange multi planning meetings and ensure that information is effectively communicated between the client, local authority, emergency services and internal departments
    • Liaise with internal departments to ensure that event revenue streams are identified and maximized
    • Where required, implement and monitor Contractors’ Service Level Agreements
    • Produce accurate and detailed event information/operational summary for internal distribution
    • Ensure that appropriate levels of essential personnel are booked/supplied for each event and monitor their performance during the event
    • During events, ensure there is a constant liaising with the client and that contact is maintained throughout the event
    • Ensure that all staff and incoming production teams adhere to the venue licence conditions and Health & Safety Regulations
    • Input emergency procedures and ensure all staff are competent in their execution
    • Undertake de-briefs where necessary, ensure file notes are completed for each event
    • Oversee the training and development of the event team
    • Assist in the development and updating of departmental policies & procedures
    • Undertake any other duties as assigned
    • Any other reasonable duties as assigned by the COO

    Qualifications:

    • Charismatic, inspirational and enterprising leader with a proven track record of delivering results
    • Broad commercial experience across retail, hospitality and leisure sectors highly sought
    • Effective communicator with excellent relationship management skills across all stakeholders
    • An excellent knowledge of event management with at least 5 years at a senior leadership level in Event Management
    • Experience of leading a team to deliver events safely, to agreed specification & in budget
    • Ability to build good working relationships with local authority, event organizers, and other relevant internal and external agencies
    • High-level awareness of all health & safety issues relating to both event production, public and staff safety
    • Ability to interpret detailed CAD drawings and manipulate with CAD software
    • Ability to problem solve within tight timeframes
    • Demonstrated knowledge of the principles &practices used in the successful management of exhibition or convention venues
    • Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the business events industry
    • Considerable knowledge of safety regulations and other federal, state or local laws and regulations
    • Strong orientation towards hospitality/customer service for the exhibition, convention & entertainment industry
    • Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
    • Ability to travel for business related events and activities
    • IT literate including MS Office and CAD
    • Good command of English language, both oral and written, required
    • Good command of Mandarin language, both oral and written, preferred

    Send your resumeshiqing@cmsk.com,wangxingtong@cmsk.com (Format:Name + Position)